This Privacy Policy explains how Card Sharkz LLC, the operator behind the CardShark trading name, collects, uses, discloses, and protects the personal information of visitors and customers who use this website. CardShark designs computer systems and related services for the collectibles trade, and protecting your privacy is central to how those systems are built. Please read this policy carefully so that you understand our practices and your choices.
Who We Are
Card Sharkz LLC is a United States company operating under the trading name CardShark. Our registered business address is 2271 E Dinosaur Crossing Dr APT G101, St George - 84790-1655, United States (US). We provide computer systems design and related services focused on the trading card and collectibles industry, including inventory cataloguing, condition verification, order fulfilment, and consignment and grading workflows.
Throughout this policy, the terms we, us, and our refer to Card Sharkz LLC and the CardShark brand. The terms you and your refer to any person who visits this website, contacts us, creates an account, places an order, or otherwise interacts with our services. If you have any questions about this policy or about how we handle personal information, you can reach us using the contact details provided at the end of this document.
Information We Collect
We collect only the information that we need to operate our website, deliver our services, and respond to your requests. The categories of information we may collect depend on how you interact with us. In general, we may collect the following types of information.
Identity and contact information includes your name, email address, phone number, and shipping or billing address. We collect this information when you place an order, create an account, or contact us with a question. Payment information, such as a payment card number or other billing details, is collected by our payment processors and is not stored on our own servers. Account information includes any username, password, and preferences that you choose when you register.
Order and transaction information includes the items you purchase, order history, delivery details, and any correspondence related to a specific transaction. Technical information includes your internet protocol address, browser type, device type, operating system, pages visited, and the date and time of your visit. This information is collected automatically through cookies and similar technologies. Communication information includes any messages you send to us through our contact form, email, or support channels.
We do not intentionally collect sensitive categories of personal information, such as health information, government identifiers, or precise geolocation, unless you choose to provide it to us voluntarily for a specific purpose that we have explained to you in advance.
How We Collect Information
We collect information in three main ways. First, we collect information that you provide directly to us, such as when you fill out our contact form, create an account, place an order, subscribe to updates, or communicate with our support team by email or phone. Second, we collect information automatically as you navigate the website, using cookies, web beacons, and other tracking technologies that record technical details about your device and browsing behaviour.
Third, we may receive information from third parties, such as payment processors that confirm a transaction was completed, shipping carriers that provide delivery status updates, or analytics providers that help us understand how visitors use the website. In every case, we collect only the information that is reasonably necessary to provide the service you have requested or to operate the website in a secure and efficient manner.
If you provide us with personal information about another person, such as a recipient for a gift shipment, you confirm that you have the authority to share that information with us and that the other person has consented to the use of their information in accordance with this policy.
How We Use Your Information
We use the information we collect to operate, maintain, and improve our services. Specifically, we use your information to process and fulfil orders, to communicate with you about your transactions, to respond to your inquiries and support requests, and to provide the products and services you have asked for.
We use technical information to understand how visitors interact with the website, to diagnose and fix technical problems, to protect the security and integrity of our systems, and to detect and prevent fraud or abuse. We use your contact information to send you transactional messages, such as order confirmations and shipping updates, and, where you have opted in, to send you marketing communications about products, services, and promotions that may interest you.
We may also use information in an aggregated or de-identified form that does not identify you personally. This aggregated information helps us measure the performance of the website, evaluate which features are most useful, and make decisions about how to improve our offerings over time.
Legal Bases for Processing
Where the law requires a legal basis for processing personal information, we rely on one or more of the following grounds. The performance of a contract: we process your information to fulfil an order, deliver a product, or provide a service you have requested. Legitimate interests: we process information where it is necessary for our legitimate business interests, such as preventing fraud, securing our systems, and improving our services, provided that those interests do not override your rights and freedoms.
Consent: in some cases, such as sending marketing communications or placing certain types of cookies, we rely on your consent, which you may withdraw at any time. Legal obligation: we may process information where we are required to do so by law, such as retaining records for tax or accounting purposes or responding to lawful requests from public authorities. If you would like more detail about the specific legal basis that applies to a particular processing activity, please contact us using the details at the end of this policy.
Third Party Service Providers
We share personal information only with third parties that help us operate our business and deliver our services. These providers include payment processors that handle transactions, shipping carriers that deliver orders, hosting providers that store website data, email providers that send transactional messages, and analytics providers that help us understand website usage.
These third party providers are contractually required to protect your information, to use it only for the specific purpose for which we engaged them, and to comply with applicable privacy and security requirements. We do not sell your personal information to third parties, and we do not share your information with third parties for their own independent marketing purposes.
In some circumstances, we may be required to disclose personal information in response to a lawful request from a government authority, to comply with a legal obligation, to protect the rights or safety of our company, our customers, or the public, or to defend against legal claims.
Analytics and Advertising
We may use analytics services to collect aggregated information about how visitors use our website. These services help us understand things like which pages are most popular, how long visitors stay on the site, and what devices and browsers are used to access it. The information collected by these services is typically aggregated and de-identified before we review it.
Where we use analytics or advertising cookies, we will provide you with clear notice and, where required by law, obtain your consent before those cookies are placed on your device. You may opt out of interest based advertising through the mechanisms provided by the relevant advertising networks or through your browser or device settings.
Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected.
For example, we retain order and transaction records for as long as required to comply with tax, accounting, and other legal obligations. We retain account information for as long as your account remains active. We retain communication records for as long as needed to resolve inquiries and support requests. When information is no longer needed, we securely delete or anonymise it in accordance with our internal data management procedures.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against loss, misuse, unauthorised access, disclosure, alteration, and destruction. These measures include encryption of data in transit, access controls, and regular review of our security practices.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of any information you transmit to us. We encourage you to protect your own account credentials, to use strong and unique passwords, and to notify us immediately if you believe your account has been compromised.
International Data Transfers
Our website is operated from the United States, and the information we collect is processed and stored in the United States. If you are located outside the United States, please be aware that the information you provide to us may be transferred to, stored in, and processed in the United States, where data protection laws may differ from the laws in your country of residence.
By using our website and providing your information, you consent to the transfer of your information to the United States for the purposes described in this policy. Where required by law, we rely on appropriate safeguards, such as standard contractual clauses, to govern any international transfers of personal information.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to request a copy of your information in a portable format.
You may also have the right to object to or restrict certain processing activities, and the right to withdraw consent where we rely on consent as the basis for processing. To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the time frame required by applicable law and may ask you to verify your identity before we process your request.
If you believe that we have not addressed your privacy concern in a satisfactory manner, you may have the right to lodge a complaint with the data protection authority in your jurisdiction. We encourage you to contact us first so that we can try to resolve your concern directly.
Privacy for Children
Our website and services are not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under thirteen. If we become aware that we have collected personal information from a child under the age of thirteen without verified parental consent, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us using the details at the end of this policy so that we can take appropriate action. We encourage parents and guardians to monitor their children online activity and to instruct them never to provide personal information through a website without permission.
California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and other California privacy laws. These rights may include the right to know what personal information we collect, use, disclose, and sell, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information.
We do not sell personal information as the term sell is defined under California law. To exercise your California privacy rights, or to designate an authorised agent to act on your behalf, please contact us using the details at the end of this policy. We will not discriminate against you for exercising any of the rights described in this section.
Do Not Track Signals
Some browsers offer a Do Not Track feature that signals to websites that you do not wish to have your online activity tracked. At this time, our website does not respond to Do Not Track signals in a standardised way, because there is no widely accepted standard for how websites should interpret and honour these signals.
Even if we do not respond to Do Not Track signals, you can still limit tracking through your browser settings, by disabling cookies, or by using the opt out mechanisms provided by advertising networks. We will continue to monitor developments in this area and update our practices if a clear industry standard emerges.
Marketing Communications
Where you have opted in, we may send you marketing communications about products, services, promotions, and other updates that we think may interest you. These communications may be sent by email or other channels that you have authorised.
You may opt out of marketing communications at any time by following the unsubscribe link included in each marketing email, or by contacting us directly using the details at the end of this policy. Please note that even if you opt out of marketing messages, we may still send you transactional messages that are necessary to manage your account and fulfil your orders.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will revise the last updated date at the top of this page and, where the changes are material, we will provide a more prominent notice on the website or contact you directly where appropriate.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any changes to this policy take effect constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below. We will respond to your inquiry as promptly as possible.
Card Sharkz LLC
2271 E Dinosaur Crossing Dr APT G101
St George - 84790-1655
United States (US)
Email: message@cardshark.lat
Phone: +15076543245
Website: https://www.cardshark.lat